We offer 24/7 support, with onsite assistance during office hours and a Unilife team member on call out of hours. Our trained team is always available, and we partner with university wellbeing teams and Health Assured to provide additional support to our students. From booking to move in and beyond, we ensure you feel supported throughout your stay at Unilife.
We are committed to providing the best service and a supportive environment for our students. Our trained team is available 24 hours a day. We also partner with Health Assured who provide 24 hours wellbeing support.
At Unilife, your wellbeing is our priority, which is why we’ve partnered with Health Assured to provide dedicated support. From interactive mood tracking and mini health checks to personalised wellbeing plans, you’ll have access to valuable resources to help you stay on top of your mental and physical health.
We provide confidential counselling services to support students in balancing academic and personal life pressures. Our counsellors offer flexible options, including face to face sessions, structured telephone counselling, and secure chat or email support, available 24/7 to ensure help is always accessible when you need it.
Managing finances, health, and legal matters as a student can be challenging. That’s why, through Health Assured, we offer 24/7 confidential support on debt, budgeting, medical concerns, and legal advice, ensuring you have the guidance you need, whenever you need it.
Through our partnership with Health Assured, students can access CBT (Cognitive Behavioural Therapy) and trauma support courses, helping to manage stress, anxiety, and past experiences. These confidential resources provide practical tools to improve mental wellbeing and build resilience.
At Unilife, our weekly events are designed to bring students together, creating a vibrant and supportive community. From pizza nights and quiz nights to social arts and craft sessions, our events help you connect with fellow residents. With outstanding communal spaces, there are plenty of opportunities to unwind, make friends, and feel at home.
Support is available in many forms, from university support services to friends and family or reaching out to the services available to to you.
It is so important to ensure that you have someone to speak too. At Unilife, our City Managers ensure you can reach out to them at any time for support and guidance. They are available for a friendly chat over a coffee or a booked appointment to ensure that you have the support you need.
You should call 999 or go to A&E if you or someone else has an immediate, life-threatening emergency requiring mental or physical health assistance. If you need help urgently for your mental health, but it’s not an emergency, get help from NHS 111 online or call 111.
Alongside the Unilife app, you can access the Health Assured Wellbeing App, packed with interactive tools to support your mental health. Track your mood, set health goals with four week wellbeing plans, and check in with mini health assessments. With personalised content, you will have everything you need to feel your best every day.
