All payments are securely made in your student portal here. It is the safest and most secure way to pay us. Due to our online paymets, students have full visibility on the payment and it will automatically update in your account once it has cleared. The options available are: 

• UK Bank Transfer 
• UK Direct Debit 
• UK Card (if UK Bank is not available) 
• International Card Payment 
• International Bank Transfer with Tranfersmate

Alternatively, should you prefer to make a direct bank transfer, use the bank details below (also use your room number and full name as a reference). Please be aware that we are unable to provide a payment receipt on completion. It also takes up to 5 working days to show up in our bank. 

Bank: HSBC – Unilife Ltd
Account: 60377104 Sort Code: 40-11-60

IBAN: GB90HBUK40116060377104
BIC/SWIFT: HBUKGB4194R

Bank Address: 60 Queen Victoria Street, London EC4 

Unilife require a £300 deposit payment.

The deposit is protected with a deposit protection scheme and residents are issued with a deposit protection certificate. Our residents refundable security deposit is protected by MyDeposits, a UK government recognised scheme. The Tenancy Deposit Protection (TDPS) is a piece of legislation introduced by the UK Government in April 2006 for landlords in England and Wales. The purpose of the scheme is to protect tenants from unscrupulous landlords, who have been accused in the past of taking amounts from deposits unfairly. The legislation ultimately protects you and allows us to follow a very streamlined process for disputes after check out.

To find out more about this service visit https://www.mydeposits.co.uk/tenants/ and to find out more on how to rent you can read the How to Rent Guide 2023.

All tenancy agreements have a cooling off period of 48 hours from the signature of contract. All cancellation requests must be in writing via an email addressed to the Unilife Team [email protected]

If you have collected your keys within your cooling off period, the eligibility to cancel immediately ends. 

If a resident does not gain a place at their chosen University or College and wishes to be released from their Tenancy Agreement, they must provide Unilife with evidence of their rejection and evidence of the reason why no later than 72 hours after dated correspondence from your University or College. You may also be eligible to be released from this agreement if you are a prospective first year undergraduate student and you choose to go to a different University.

To be considered, you will need to supply us with a copy of:

- UCAS letter of acceptance. 

- Written evidence from the University admissions team

If a resident moves into Unilife and they withdraw from their course or they are evicted from university, they are still liable to fulfil their contract and they must find a replacement tenant to have their contract withdrawn. 

If the tenancy agreement has commenced, a resident is unable to withdraw from their tenancy agreement free of charge and they must find a replacement tenant to take over their contract. It is the main tenants responsibility to find a replacement tenant. 

If a resident wishes to withdraw from their contract, either before their tenancy has commenced or during their tenancy and it is not reasons that fall under the ‘No Place, No Stay’ or ‘No Visa, No Stay’, they will be required to find a replacement tenant. 

Unilife cannot accept any responsibility for finding a replacement tenant once a resident has signed their tenancy agreement and made the first payment. 

Once a resident has found a suitable replacement tenant to take over their contract, they must put the new tenant’s details into writing to [email protected] and the Unilife Team will contact the new tenant within 48 hours to formally transfer the tenancy. Once the new tenant has accepted the tenancy agreement and made the pre-rent instalment, the original tenant will have their tenancy agreement withdrawn and the refund will be processed within 10 working days minus £100 admin charge. 

The fee will be deducted from their deposit due back to the original tenant.

We provide three payment plans which you can choose when confirming your booking. 

• Upfront in one go, 30 days before your contract start date (40 - 51 week contracts only)
• Termly payments - Payment dates are 40% in September, 40% in January, and 20% in April. This usually coincides with the Student Finance UK payments, so it makes budgeting easier. -
• Monthly payments - 11 invoices at the start of each month