Here are some of our Terms and Conditions to inform you about our policies. We'd like to inform you that we like to take a fair approach which protects both you and us when it comes to signing an agreement. This page will clarify any questions you may have about cancellations, or needs to be released from your contract due to Visa or University Rejections. If you have any queries, please don't hesitate to contact us on [email protected].
To secure a studio with Unilife, the following payments are required:
1. £300 deposit is required upon signature of contract. It is refundable at the end of the tenancy, subject to room status.
2. Once the contract has been counter signed by our city manager, a pre-rent instalment of £500 is due.
Unilife require a £300 deposit payment which is fully refundable, subject to room status at the end of tenancy.
The deposit is protected with a deposit protection scheme and residents are issued with a deposit protection certificate. Our residents refundable security deposit is protected by MyDeposits, a UK government recognised scheme. The Tenancy Deposit Protection (TDPS) is a piece of legislation introduced by the UK Government in April 2006 for landlords in England and Wales. The purpose of the scheme is to protect tenants from unscrupulous landlords, who have been accused in the past of taking amounts from deposits unfairly. The legislation ultimately protects you and allows us to follow a very streamlined process for disputes after check out.
To find out more about this service visit https://www.mydeposits.co.uk/tenants/.
All tenancy agreements have a cooling off period of 48 hours from the signature of contract. All cancellation requests must be in writing via an email addressed to the Unilife Team [email protected]
If you have collected your keys within your cooling off period, the eligibility to cancel immediately ends.
If a resident does not gain a place at their chosen University or College and wishes to be released from their Tenancy Agreement, they must provide Unilife with evidence of their rejection and evidence of the reason why no later than 72 hours after dated correspondence from your University or College. You may also be eligible to be released from this agreement if you are a prospective first year undergraduate student and you choose to go to a different University.
To be considered, you will need to supply us with a copy of:
- UCAS letter of acceptance.
- Written evidence from the University admissions team
If a resident moves into Unilife and they withdraw from their course or they are evicted from university, they are still liable to fulfil their contract and they must find a replacement tenant to have their contract withdrawn.
If a resident does not receive a VISA and wishes to be released from their Tenancy Agreement, they must provide Unilife with evidence of their rejection to [email protected] within 3 working days of the VISA rejection letter. If the above is received within 3 working days, the resident will be eligible to have their contract withdrawn and a full refund of pre-rent instalment and deposit.
If the tenancy agreement has commenced, a resident is unable to withdraw from their tenancy agreement free of charge and they must find a replacement tenant to take over their contract. It is the main tenants responsibility to find a replacement tenant.
If a resident wishes to withdraw from their contract, either before their tenancy has commenced or during their tenancy and it is not reasons that fall under the ‘No Place, No Stay’ or ‘No Visa, No Stay’, they will be required to find a replacement tenant.
Unilife cannot accept any responsibility for finding a replacement tenant once a resident has signed their tenancy agreement and made the first payment.
Once a resident has found a suitable replacement tenant to take over their contract, they must put the new tenant’s details into writing to [email protected] and the Unilife Team will contact the new tenant within 48 hours to formally transfer the tenancy. Once the new tenant has accepted the tenancy agreement and made the pre-rent instalment, the original tenant will have their tenancy agreement withdrawn and the refund will be processed within 10 working days minus £100 admin charge.
The fee will be deducted from their deposit due back to the original tenant.
Just wanted to say how impressed I was when I dropped Vaughn off. We were met and given a comprehensive tour of the studio and the site and explained how things worked. The studio was gleaming and I feel so reassured that he has made the right choice for this upcoming year. One doesn’t always receive a service akin to ‘what it says on the tin’ but from first contact with you, to moving in, Unilife certainly does deliver a first class package.
Overall very impressed with quality of accommodation and level of service. Billing is simple as it includes all the services; electricity, rates, gas, water, council tax and so on. The students have all they need in their own space, so have somewhere to study without being disturbed. Social events if they want to be involved. Comes at a price above the basic halls or renting, but nicely packaged and happy with our choice.
After three amazing years at Unilife – Middle Street, my daughter is considering a further year with Unilife to extend her degree to a Masters; this is the ideal time for me to express my immense gratitude to the Unilife Team for the last 3 years. Unilife was the perfect choice from the start and has continued to provide excellent, luxurious ‘home from home’ accommodation for University Students.
Three years ago, I made contact and found the entire team at Unilife to be genuinely honest, open and professional at all times regarding their product, service provided and costs involved and I chose Unilife without any doubts. The integrity of the Senior Management and all staff I met was apparent and I haven’t looked back. A happy, safe and secure student is a student that will learn and strive to achieve their full potential at University.
Unilife students are totally secure and so comfortable, with modern and luxurious apartments that allow them their privacy along with a close community ethos promoted by the on-site team. The multi-purpose common room; onsite gym and washing machines/dryers mean students have all they need and more within the building. I have seen my daughter flourish whilst living at Unilife for three consecutive years and for her to be considering another year is testament to how good it has been.
The location of Unilife is so close to the University faculty buildings; to shops; to the Library; and to the Clubs – which also enhances the safety aspect with short distances for students to walk to, and return home to at night - just a five minute walk with the friends for life she has met also living at Unilife.
The entire team of staff, with specific mention to the House Manager – Frank, take time to get to know each student well offering them understanding and empathy, ensuring their well-being is monitored from a distance during their University years and in addition, ensuring the students feel a sense of belonging who have pride in their home and treat it with respect whilst entering adulthood.
Unilife provides the perfect ‘home from home’ unique student experience in safe and secure accommodation buildings and peace of mind for parents.
Still have questions?
Our friendly team are available to answer your questions via whichever method suits you best.
Contact our team