Student Accessibility Services
We are here to support you!
Supporting you through your university journey is the core of what we do at Unilife, with a safe, secure, and enriching environment for your studies. Unilife residences are inclusive spaces for all residents to ensure you can relax, study, enjoy, and feel at home.
We proudly offer 24/7 support, in your Unilife student accommodation during office hours (Mon-Fri 08:30-18:00) and out of hours via our emergency phone line. A member of the Unilife team is always available to provide support and advice when you need it. Your City Managers and other members of our team are mental health and first aid trained and can signpost/direct you to relevant support from charities, organisations, or your university. There are always staff available, so if you ever want to talk to someone, or just need some company, we are here for you.
If you need support, you are not alone. A significant change such as moving to a new city or country can have an impact on your mental health. Unilife understand this and want to encourage open dialogue about mental health. When you arrive at Unilife you will be greeted by a team member and receive a personalised induction to the residence, from a tour of the communal facilities to a ‘how to’ for use of all studio appliances. This is a perfect opportunity to speak with a team member about any queries ahead of your stay. Our team are all local to the residence and can help with directing you to any local services. We want to ensure from the moment you check in to your new home in a Unilife residence, you have the support of the team promoting a positive living environment for you to thrive in both your studies and social experience.
Events to Unwind
As there are national and international mental health, wellbeing and inclusivity initiatives that are excellent for providing greater understanding and awareness, our dedication to your wellbeing is every day and we want to ensure you have the right tools to succeed at university.
The Unilife team promote a weekly events schedule to ensure you have plenty of opportunity to meet and build close bonds with your fellow residents. We ensure there is a core of events centred around mindfulness, healthy living, life skills and wellbeing. Our wellbeing events and onsite facilities such as on-site gym, communal lounges and much more are always available to help you unwind and ease your mind.
Support & Guidance
Support is available in many forms, from university support services to friends and family or reaching out to a Unilife team member. We prioritise your wellbeing at Unilife and recognise our residents may have additional requirements and queries during their stay. At Unilife, our City Managers ensure you can reach out to them at any time for support and guidance. We are open and inclusive of all, from identity, neurodiversity, physical and mental health, disabilities, to any other queries that are important to you.
At Unilife, we want the best for our residents, and we are proud to be your home whilst at university. If you ever feel alone, rest assured there is always someone who is looking out for you. No matter who you are, we will be there for you to ensure you can relax, study and enjoy your university experience.
Resources available:
If you are concerned about yourself or someone you know the below resources can help you understand what you can do:
- You should call 999 or go to A&E if you or someone else has an immediate, life-threatening emergency requiring mental or physical health assistance.
- If you need help urgently for your mental health, but it's not an emergency, get help from NHS 111 online or call 111.
Samaritans | Available 24/7 and offer a free, anonymous and non-judgemental listening service. They can be reached by phone on 116 123 or via email at [email protected]. Download their app to keep track of how you’re feeling or for recommendations and self-help advice. https://www.samaritans.org/ |
Student Minds | The UK’s student mental health charity. They ‘empower students and members of the university community to look after their own mental health, support others and create change.’ Support and resources available here: https://www.studentminds.org.uk/ |
Shout | Confidential mental health support available 24/7. Text Shout 85258 is a free, confidential, anonymous text support service. Link here: https://giveusashout.org/get-help/ |
CALM (Campaign Against Living Miserably) | ‘Taking a stand against Suicide, standing together to show life is always worth living.’ 0800 58 58 58. https://www.thecalmzone.net/get-support |
Papyrus | ‘UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.’ HOPELINE247 0800 068 41 41. TEXT 07860039967 https://www.papyrus-uk.org/ |
Relax
At Unilife, you can find yourself relaxed throughout your student life. We aim to create an easy-going process from the moment you contact us, to the moment you graduate and move out. Here you can retreat to your cozy en-suite studio, designed for comfort and peace. Or enjoy peaceful communal lounges for unwinding.
Study
Your academic success is important to us. Each Unilife studio offers a comfortable study area with a spacious desk and includes high-speed internet. Collaborate in our communal study spaces for group projects. Unilife provides an environment that supports academic excellence and supports your educational journey.
Enjoy
Experience the best of all worlds. Unilife's city centre locations offers access to nearby exciting shops, restaurants, activities, and entertainment. With university close by, you can socialise, make friends, and create lasting memories. Fancy staying in? Enjoy the numerous exclusive events Unilife Hosts in your building.
I've been living in Unilife for one year. Everything in here is very good! I got a great private space with a soft double bed, separate bathroom, and a kitchen. More than that, we residents also got free breakfast, coffee and tea. Meanwhile, the area around here is very quiet and safe, and it only need to take 15-20 mins walk to Winchester City Centre for shopping and to Winchester Station for catching a national railway to any other cities. Every staff in Unilife is kind and lovely. They held many interesting events and activities for us. And the reception would take care of our parcels and mails. They also would do thier best to provide assistance when sometimes I need help.
Great quality accommodation with excellent quality rooms social spaces and very clean facilities. Great location close to main campus which is very useful. Awesome staff who are very helpful and friendly and resolve all issues as promptly as possible :)
Overall very impressed with quality of accommodation and level of service. Billing is simple as it includes all the services; electricity, rates, gas, water, council tax and so on. The students have all they need in their own space, so have somewhere to study without being disturbed. Social events if they want to be involved. Comes at a price above the basic halls or renting, but nicely packaged and happy with our choice.
I have found that the room is so comfortable with all the necessary equipment and easy to settle down for students. Also, the security is good which is important for young students. As a parent, I would like to recommend Unilife not only to my daughter but also her friends for the next year.
Just wanted to say how impressed I was when I dropped Vaughn off. We were met and given a comprehensive tour of the studio and the site and explained how things worked. The studio was gleaming and I feel so reassured that he has made the right choice for this upcoming year. One doesn’t always receive a service akin to ‘what it says on the tin’ but from first contact with you, to moving in, Unilife certainly does deliver a first class package.
